Director, Digital Onboarding
Kaseya Careers(1 month ago)
About this role
The Director of Digital Onboarding will lead and scale Kaseya’s digital onboarding and adoption experiences across its product portfolio, focusing on building scalable, data-driven programs that accelerate time-to-value and improve product adoption. The role partners closely with Customer Success, Product, Engineering, and Go-To-Market teams and acts as a senior leader shaping the company’s digital adoption and customer experience strategy. This position is based in Colombia and supports global, cross-functional collaboration to enhance customer outcomes.
Required Skills
- Digital Onboarding
- Onboarding Design
- Digital Adoption
- Product Adoption
- Cross-Functional
- Data Analysis
- KPI Tracking
- Process Automation
- Messaging Consistency
- Stakeholder Management
+1 more
Qualifications
- Bachelor's Degree
- Advanced Degree Preferred
About Kaseya Careers
kaseya.comKaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.
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