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Director, Digital Operations & Service Enablement at Logicalis - ApplyBlast

Director, Digital Operations & Service Enablement

Logicalis

4 months ago

Onsite

Full Time

Director

0 applicants

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About this role

The Director, Digital Operations & Service Enablement leads the execution and scaling of digital operations, automation, observability, and AI-enabled capabilities across Managed Services. This role partners with operations and service delivery leadership to improve efficiency, consistency, and customer experience through data-driven strategies and modern operational frameworks.

Responsibilities

Lead execution of automation and AI-enabled operations initiatives
Drive adoption of observability platforms and monitoring standards
Develop service enablement frameworks and operational playbooks
Mentor teams on digital operations and AI-driven service delivery
Conduct root cause analysis to improve service reliability

Skills

Qualifications

Bachelor's Degree

About Logicalis

logicalis.com

Headquarters

Maidenhead, England, United Kingdom

Company Size

5001-10000 employees

Founded

1998

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Partner with Logicalis for targeted IT solutions that enable your business to succeed in a digital-first world. From assessment to managed IT services, we have a blueprint for your success.