Director, HRBP - Customer Operations
e-Core(28 days ago)
About this role
The Director HR Business Partner at Shield AI leads the global Customer Operations people strategy, partnering closely with senior executives to align talent initiatives with business growth. The role focuses on shaping organizational culture, supporting high-performance teams, and enabling global scalability through integrated People Experience programs. It operates within a complex, highly regulated, and partially military-influenced environment, requiring both strategic vision and operational execution. The position is based in Frisco, Texas with domestic and international travel as needed.
Required Skills
- Talent Strategy
- Executive Coaching
- Change Management
- Organizational Design
- Leadership Development
- People Analytics
- Stakeholder Management
- Global HR Operations
- Diversity Inclusion
- Culture Building
+14 more
Qualifications
- Bachelor’s Degree in Human Resources
- Bachelor’s Degree in Business Management
- MBA
- Master’s Degree in related field
About e-Core
bit.lyBitly is a Connections Platform that started as a URL shortener and now provides robust link management for brands and developers. It offers branded short links, advanced QR codes, link routing and landing pages, plus campaign-level analytics, click tracking, and security features to optimize and measure engagement. Bitly also exposes APIs and integrations for automating link creation and reporting, and provides enterprise-grade controls for teams managing large-scale campaigns.