Director ITSM Service Desk
Precision for Medicine
About this role
The Director of ITSM Service Desk, North America leads the regional Service Desk delivery and support framework for clinically centered technologies, ensuring reliable, high-quality technology support across North America. The role focuses on elevating customer experience and service delivery maturity through operational excellence, modernization (automation, AI, self-service), and strategic leadership to support Precision Medicine Group’s mission.
Skills
Qualifications
About Precision for Medicine
precisiongroupcompanies.comThe site is currently a placeholder that immediately redirects to /lander and contains no public content describing the company. Presuming it's a web-focused startup, it likely offers a SaaS platform to help businesses build high-converting landing pages and marketing funnels. Typical offerings would include a drag-and-drop page builder, A/B testing, analytics, and integrations with CRMs and email platforms to drive lead generation. Customers would be small-to-medium businesses and marketing teams seeking easy onboarding, template libraries, and conversion optimization tools.
Recent company news
PR NewswirePrecision Announces Promotion of Sofia Baig to President, Precision for Medicine and Appointment of Daisy DeWeese-Gatt, MPH, as President, Clinical Solutions, Precision for Medicine
May 20, 2025
Medical Marketing and MediaBringing attention to the ‘Big Five Fatigue’ of CROs
Jul 14, 2025
Inside Precision MedicineUnpacking the Complexities of Companion Diagnostics for Cell and Gene Therapies
Jun 10, 2025
Fierce BiotechInnovative Solutions in Drug Development
Jun 18, 2025
PR NewswirePrecision for Medicine Partners with SOPHiA GENETICS to Expand Biopharma Services with the SOPHiA DDM™ Platform and its Liquid Biopsy Capabilities
Apr 8, 2025
About Precision for Medicine
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Precision for Medicine.
Salary
$147k – $200k
per year