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Director, MSP Success at Calix - ApplyBlast

Director, MSP Success

Calix

1 month ago

Remote

Full Time

Director

0 applicants

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About this role

The Director, MSP Success serves as the strategic program leader responsible for designing, orchestrating, and operationalizing the business systems required to build and scale Calix's MSP growth engine. This role translates corporate strategy into an executable customer lifecycle model, aligning cross-functional teams around a common operating framework. The position focuses on defining KPIs, establishing governance models, and driving operational transformation to support scalable growth.

Responsibilities

Design and operationalize business systems to scale MSP growth engine
Drive cross-functional alignment across Product, Sales, Marketing, and Operations
Define KPIs, health indicators, and executive dashboards to measure lifecycle performance

Skills

About Calix

calix.com

Headquarters

San Jose, California, United States

Company Size

1001-5000 employees

Founded

1999

View Profile

Calix is an AI platform company that provides cloud and software platforms, systems, and services for communications service providers. Its AI-native Calix One platform unifies appliances, cloud software, AI agents, and managed services, enabling service providers to transform operations, grow subscriber bases, and deliver differentiated experiences. Calix serves a broad range of providers including telcos, cable operators, utilities, municipalities, and wireless ISPs across national and regional markets.