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Director, Navigation Service Delivery at Rightway - ApplyBlast

Director, Navigation Service Delivery

Rightway

10 months ago

3.5 on Glassdoor

Denver, CO

Hybrid

Full Time

Director

1 applicant

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About this role

The Director, Navigation Service Delivery is a senior operational leader responsible for scaling and continuously improving Rightway’s Care Navigation delivery and contact center operations. The role oversees end-to-end operational performance, employee engagement, and client outcomes while partnering cross-functionally and representing operations in client-facing settings. This leader builds and develops a high-performing leadership team and drives operational rigor, compliance, and efficiency as the business grows.

Skills

Qualifications

Bachelor's DegreeAdvanced Degree Preferred

About Rightway

rightwayhealthcare.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2017

View Profile

Rightway Healthcare is a technology-enabled clinical care navigation and benefits company that helps employers and health plans connect members with high-quality, cost-effective care. It pairs clinician-led navigation with a transparent, outcomes-focused pharmacy benefits management (PBM) offering to simplify access, reduce unnecessary spend, and improve medication and treatment decisions. Rightway’s platform combines data-driven insights, care teams, and digital tools to personalize guidance, coordinate referrals, and drive better clinical and financial outcomes.