Director of Client Success Operations
Luxury Presence(1 month ago)
About this role
The Director of Client Success Operations at Luxury Presence leads the operational infrastructure that supports tens of thousands of real estate professionals using the company’s digital platform. The role focuses on designing scalable systems, processes, and data structures that enhance retention, efficiency, and client experience. This position partners closely with Sales, Marketing, Product, and Data to align operations with company growth objectives. It is a highly cross-functional leadership role in a fast-growing proptech and marketing technology environment.
Required Skills
- Client Success Operations
- Process Design
- Workflow Optimization
- Operational Strategy
- Team Leadership
- Salesforce Administration
- CS Tools
- Dashboard Development
- KPI Tracking
- Data Analysis
+9 more
About Luxury Presence
luxurypresence.comLuxury Presence is a digital marketing and website platform that builds award‑winning, high‑end real estate websites and marketing programs tailored to luxury agents, teams, and brokerages. The company focuses on premium design and strategic digital marketing to help high‑grossing professionals showcase listings, attract clients, and grow their brands. Luxury Presence combines bespoke site design with marketing services and tools aimed at enhancing online presence and lead generation for the luxury real estate market.
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