Customer Success Manager (Strategic) (Hybrid)
KnowBe4(1 year ago)
About this role
KnowBe4 is a cybersecurity company offering an AI-driven Human Risk Management platform used by tens of thousands of organizations to strengthen security culture. The company emphasizes a welcoming, transparent culture that supports continuous professional development and flexible working arrangements. Employees may work remotely or in-person and participate in team activities and cross-functional collaboration.
Required Skills
- Security Awareness
- AI
- Customer Success
- Communication
- Collaboration
- Training
About KnowBe4
knowbe4.comKnowBe4 is a Human Risk Management (HRM) platform that helps organizations reduce human-driven cyber risk through security awareness training, simulated phishing, and cloud email protection. Its HRM+ SaaS offering bundles interactive training content, automated phishing simulations, reporting and remediation tools, and incident response automation to measure and lower employee risk. The platform integrates with common email and cloud systems and is used by thousands of organizations — including 47 of the top 50 cybersecurity firms. Customers choose KnowBe4 for its broad content library, ease of deployment, measurable metrics, and phishing incident automation.
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