Client Success Manager

First Street(2 months ago)

HybridFull TimeManager$133,607 - $174,286 (estimated)Marketing & Sales

About this role

A Client Success Manager at First Street is responsible for building and maintaining long-term relationships with clients, including banks, asset managers, and real estate investment trusts, by guiding them through the onboarding and adoption of climate risk financial modeling solutions. This role involves collaborating with account executives to identify growth opportunities, drive account retention, and act as the primary contact for client data-related issues. Additionally, the Client Success Manager will work cross-functionally to shape product development based on client feedback and ensure clients leverage climate risk data as a strategic advantage.

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Required Skills

Client Success
Relationship Building
Onboarding
Data Integration
Training
Account Management
Growth Opportunities
Product Implementation
CRM Maintenance
Client Engagement Monitoring

+5 more

About First Street

firststreet.org

First Street is a pioneering provider of climate risk data, focused on connecting climate risks to financial implications for various stakeholders, including financial institutions, corporations, and governments. By employing advanced climate science and engineering methodologies, First Street offers detailed property-level analyses that help users assess climate-related risks and make informed decisions for the future. Their platform is designed to serve a wide range of clients, enabling them to understand and mitigate the impacts of climate change on their assets and investments.