Via

Director of Data Operations, Citymapper

Via(1 month ago)

HybridFull TimeDirector$193,094 - $254,977 (estimated)Data
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About this role

The Director of Data Operations at Citymapper leads the teams and systems that ensure the product is accurate, reliable, and scalable, shaping how millions navigate cities. This hands-on leadership role sets operational direction, aligns data efforts with commercial and product priorities, and partners with engineering to build efficient tools and processes. The role focuses on driving operational excellence, organisational improvements, and cross-functional alignment to maximise business impact.

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Required Skills

  • Operational Direction
  • Team Leadership
  • Mentorship
  • Prioritisation
  • Workflow Optimisation
  • Engineering Partnership
  • Cross-Functional Collaboration
  • Process Improvement
  • Technical Fluency
  • Stakeholder Communication

+2 more

Via builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.

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