Director of Managed Services

EOS (1 month ago)

Menlo Park, CAOnsiteFull TimeDirector$160,000 - $186,000Managed Services

About this role

The Director of Managed Services leads a global team of 200+ AV and IT professionals to oversee and grow EOS IT Solutions’ audiovisual managed services. Reporting to the VP of Managed Services, this strategic role focuses on driving service quality, client retention, operational excellence, and business growth across collaboration rooms, studios, events, and training spaces. The director partners with executive leadership, clients, and cross-functional teams to implement scalable governance, commercial strategies, and transformational initiatives.

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Required Skills

Leadership
Team Management
Service Delivery
Client Relations
Contract Management
Service Governance
Process Optimization
Automation
Strategic Planning
P&L Management

+10 more

Qualifications

ITIL v4
Six Sigma Certification
Lean Certification

About EOS

eosits.com

EOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.

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