Director of Product, Service Delivery

Transcarent(25 days ago)

RemoteFull TimeDirector$165,000 - $205,000Product

About this role

Director of Product for the Service Delivery chapter responsible for the product function that builds internal tools used by clinical staff, member advocates, and operations. The role focuses on shaping multi-year strategy and scalable platforms to improve member experience and drive operational excellence within a combined Transcarent and Accolade health technology organization. It is a senior product leadership role aligned with the company’s mission to improve health and care outcomes.

View Original Listing

Required Skills

Product Strategy
Roadmapping
Team Leadership
Stakeholder Management
Cross-Functional Collaboration
Operational Efficiency
Internal Tooling
Clinical Partnerships
Prioritization
Platform Scaling

Qualifications

Bachelor's Degree in a STEM related field

About Transcarent

transcarent.com

Transcarent is a consumer‑facing digital health platform that provides a single, connected experience for navigation, virtual care, pharmacy and specialty services. It coordinates end‑to‑end care — from WayFinding™ and pharmacy care to surgery, weight and cancer care — and integrates second‑opinion and care‑navigation tools like 2nd.MD and Just Ask Transcarent™. The company partners with employers, health plans, consultants, government entities and labor unions to deliver benefits and care coordination that simplify access, lower costs, and improve outcomes. Members engage via digital channels and the Transcarent Experience Store to find, schedule and manage their care.

View more jobs at Transcarent →