ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Director of Support Services at Wilson Sonsini Goodrich & Rosati - ApplyBlast

Director of Support Services

Wilson Sonsini Goodrich & Rosati

1 day ago

3.7 on Glassdoor

San Francisco, California, United States

Hybrid

Full Time

Director

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Director of Support Services leads end-user support operations for the firm, managing outsourced service desks, deskside technicians, technical training, and communications across 17 global offices. This role ensures high-quality, responsive support for attorneys and business professionals while driving process standardization, vendor accountability, and continuous improvement. The position also oversees technical training development, stakeholder engagement, and support governance to enhance the overall end-user experience.

Responsibilities

Manage outsourced Service Desk and deskside support operations across multiple offices
Oversee technical training and communications to support firm technology needs
Drive support operations governance and compliance with quality standards

Skills

Qualifications

Bachelor’s degree in information technology, business administration, or a related fieldITIL certificationLean Six Sigma

About Wilson Sonsini Goodrich & Rosati

wsgr.com

Headquarters

Palo Alto, California, United States

Company Size

1001-5000 employees

Founded

1961

View Profile

Wilson Sonsini Goodrich & Rosati (WSGR) is a Palo Alto–based full‑service law firm that focuses on representing technology, life sciences and other growth companies, along with their investors, boards, and executives. The firm advises on corporate and transactional matters—venture capital, mergers & acquisitions, public offerings and securities—alongside intellectual property, litigation, regulatory and tax work. Widely known in Silicon Valley and beyond, WSGR is recognized for deep sector expertise guiding startups through scale, exits and public‑market transitions.