Director of Technical Support Engineering
Sigma Computing
About this role
The Director of Technical Support Engineering is a senior leader who will scale Sigma’s global technical support organization and own the vision and strategy to deliver world-class support. This role partners closely with Product, Engineering, and Go-to-Market leadership and is responsible for developing talent and fostering a culture of growth and accountability. The position balances strategic leadership with hands-on involvement when needed to ensure excellent customer outcomes.
Skills
Qualifications
About Sigma Computing
sigmacomputing.comSigma is an AI-first enterprise business intelligence and analytics platform that builds live, generative AI–powered data experiences directly on your cloud data warehouse. It offers a spreadsheet-like interface, visual analytics, SQL-backed modeling, dashboards, and collaborative workflows so business teams can explore and act on live data without moving or copying it. Designed for the modern data stack, Sigma integrates with major cloud warehouses and emphasizes governance, security, and scale for enterprise self-service analytics.
Recent company news
Commercial ObserverPrimary Ventures, Sigma Computing Each Sign 26K-SF Leases at 386 Park Avenue South
2 weeks ago
The Business JournalsAI software firm Sigma takes short-term office space amid rapid growth in New York City
Sep 9, 2025
Crain's New York BusinessAI firm takes 64K square feet at SL Green’s 1 Madison
Jul 17, 2025
The Real DealSigma Computing Inks 64K SF Lease At SL Green’s One Madison
Jul 16, 2025
Business WireBusiness Intelligence is at a Breaking Point, New Report Finds
Apr 7, 2025
About Sigma Computing
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Sigma Computing.
Salary
$210k – $250k
per year