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Associate Technical Support Engineer at Recharge - ApplyBlast

Associate Technical Support Engineer

Recharge

9 months ago

4.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

This role is a Technical Support position on the Customer Success team responsible for delivering world-class support to Recharge merchants. The teammate will assist store owners via live chat, email and occasional phone calls, investigate issues, and escalate bugs to engineering when needed. The role operates on a late PST shift to provide 24/7 coverage and requires staying current with product releases and contributing to documentation and team goals.

Skills

About Recharge

getrecharge.com

Headquarters

Santa Monica, California, United States

Company Size

501-1000 employees

Founded

2014

View Profile

Recharge is a subscription commerce platform that helps e-commerce brands launch, manage, and scale recurring revenue through subscriptions and recurring payments. It provides billing and payment orchestration, customer self-service portals, dunning and failed-payment recovery, developer-friendly APIs, analytics, and integrations with major commerce platforms. Recharge is widely used on Shopify — powering 71% of subscriptions sold on Shopify stores — and is chosen by merchants for its commerce-focused features and ecosystem integrations.