Director, Operations Strategy

Airwallex(27 days ago)

SingaporeOnsiteFull TimeDirector$187,586 - $249,237 (estimated)Operations

About this role

The Director of Operations Strategy at Airwallex is responsible for leading data-driven projects that enhance customer experience and operational efficiency across the company's product domains. This role involves collaborating with various teams, including Product and Customer Success, to identify opportunities for improvement, analyze customer data, and monitor key performance indicators. The Director will also prepare presentations for senior leadership, manage special projects, and stay current with industry best practices to drive strategic initiatives.

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Required Skills

Data Analysis
Customer Experience
Stakeholder Management
Problem Solving
Project Management
Performance Monitoring
Industry Trends
Communication Skills
Team Collaboration
Strategic Thinking

+5 more

Qualifications

Bachelor's degree or equivalent

About Airwallex

www.airwallex.com

Airwallex is a global payments and financial platform that empowers businesses to operate internationally with ease. It offers a range of services, including global business accounts, high-speed money transfers, multi-currency cards, and embedded finance solutions. With a focus on reducing transaction fees and providing fast, easy payment solutions, Airwallex is designed to help companies scale efficiently in the global marketplace. Its technology is tailored to meet the diverse needs of businesses, enabling seamless online payments and financial management across multiple currencies.