Director, Product Management, Platform

NICE

14 hours ago

3.8 on Glassdoor

Atlanta, GA

Hybrid

Full Time

Director

2 applicants

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About this role

NiCE is seeking a Director of Product Management to lead the strategy, vision, and execution for the CXone platform—the shared foundation powering a portfolio of contact center services. The role will prioritize AI-native capabilities and shape the platform roadmap to accelerate delivery in an AI-driven transformation of the industry. You will oversee a team of Product Managers and drive platform governance, security, and developer experience in a multi-tenant SaaS environment.

Skills

Qualifications

Bachelor's Degree in Computer ScienceBusiness Information SystemsMarketingMBA

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.