Director, Sales & Service

The Director, Sales & Service drives new member acquisition and oversees the commercial and service experience for a defined book of business at Wheels Up. This role partners with leadership and Flight Services Managers to ensure a seamless, premium experience for clients while maintaining accountability for growth, retention, and client satisfaction. The position serves as a strategic, client-facing liaison for new and existing members, identifying tailored travel and membership solutions. Strong presentation skills are essential for engaging with prospective and current clients to articulate the company's offerings and value.