Director, Service Excellence
Arcotech(8 days ago)
About this role
Tripadvisor is looking for a Service Excellence Director to lead their operational excellence culture, focusing on enhancing customer experience through AI tooling, process improvements, and training. The role involves partnering with various teams, managing a global team, and influencing high-level decision-making to create effortless customer solutions. It emphasizes a customer-first mindset and strategic implementation of innovative service strategies.
Required Skills
- AI
- Process Improvement
- Data Analytics
- Customer Service
- Leadership
- Lean
- Six Sigma
- Training
- Quality Assurance
- Automation
About Arcotech
jobgether.comJobgether is an online jobs marketplace that connects professionals with flexible, remote, hybrid, and full-time positions. The platform aggregates curated listings, provides company profiles and salary insights, and offers applicant tools (resume tips, application tracking) alongside employer features for posting jobs and sourcing candidates. Jobgether focuses on streamlined matching and transparency to help talent find modern workplace opportunities.
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