Director, Strategic Accounts & Customer Success

Test Board

3 days ago

Remote

Full Time

Director

0 applicants

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About this role

A Director of Strategic Accounts & Customer Success at College Board focuses on driving retention, satisfaction, and long-term growth of large-scale key accounts through personalized strategies, consultative engagement, and strategic insights. The role involves building trust with institutional stakeholders, anticipating needs, and ensuring optimal use of College Board enrollment solutions.

Skills

Qualifications

Bachelor’s degree5+ years in customer success, account management, or enrollment services leadership role

About Test Board

collegeboard.org

College Board is a nonprofit organization that helps students prepare for and access college and career opportunities through programs like the AP Program, the SAT Suite (SAT and PSAT), BigFuture, and CLEP. It administers standardized exams, provides score reporting and classroom tools (My SAT, My AP Classroom), and offers college-search, planning, and scholarship resources. College Board also connects students and institutions through services such as Student Search Service and supports educators with assessment and reporting tools. Its offerings are widely used by students, families, schools, and colleges for admissions, credit, and college-readiness guidance.