Director, Technical Services
Ripple (2 days ago)
About this role
The Director, Technical Services at Ripple leads a distributed global team responsible for delivering production support and service to financial institution and payment provider customers using Ripple’s payments platform. The role partners closely with customers and internal Product and Engineering teams to ensure reliable production operations and to prioritize product and process improvements.
Required Skills
- Leadership
- Team Management
- Customer Support
- Incident Management
- Collaboration
- Communication
- Payment Processing
- Technical Support
- Mentoring
- Process Improvement
+2 more
About Ripple
ripple.comRipple is a financial infrastructure and blockchain technology company that provides stablecoin-powered cross-border payments and digital asset custody solutions. Its suite of products — including RippleNet, On-Demand Liquidity (ODL), developer APIs, and tools built around the XRP Ledger — helps banks, payment providers, and fintechs move value globally with faster settlement, lower costs, and integrated compliance. Ripple emphasizes enterprise-grade custody, compliance tooling, and partner integrations to enable institutions to adopt blockchain rails at scale. The company positions itself as a bridge between traditional finance and digital assets to modernize cross-border payments.
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