Australian Financial Complaints Authority
The Dispute Resolution Specialist, Scams role at AFCA involves investigating and resolving scam complaints under the Scams Prevention Framework, reconstructing transactions, and assessing entity conduct to reach fair outcomes. The position requires managing a caseload of complaints, engaging with consumers in a trauma-informed manner, and identifying systemic risks. This role is part of the newly established Australian Scams Ombudsman team.
Headquarters
Melbourne, Victoria, Australia
Company Size
501-1000 employees
Founded
2018
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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Australian Financial Complaints Authority didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role