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Disputes Strategy Manager at Super Group - ApplyBlast

Disputes Strategy Manager

Super Group

4 days ago

Cape Town, Western Cape, South Africa

Onsite

Full Time

Manager

0 applicants

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About this role

The Disputes Strategy Manager at Super Group plays a key role in reducing financial losses and optimizing chargeback and dispute performance within the online gaming industry. This position involves developing and executing strategies for representment, recovery, and dispute prevention while leveraging analytics to drive data-based decisions. The role requires close collaboration with cross-functional teams and external partners to enhance operational efficiency and maintain compliance with card scheme regulations.

Responsibilities

Own and optimize chargeback recovery and representment strategy
Develop and manage dispute prevention programs and solutions
Analyze dispute trends and performance metrics to drive improvements

Skills

About Super Group

supergroup.com

Headquarters

Kisela Voda, Kisela Voda, North Macedonia

Company Size

11-50 employees

View Profile

Super Group (SGHC Ltd), listed on the NYSE under the ticker SGHC, is a global online sports betting and iGaming entertainment company. It operates well-known brands including Betway and maintains partnerships with major sports teams and leagues worldwide, such as Arsenal, Manchester City, and the Springboks. The company is committed to responsible gaming through its SuperPlan initiative.