Vio.com
The Disputes & Chargebacks Manager at Vio owns and continuously improves the disputes function end-to-end, focusing on dispute management and chargeback representment. The role involves operational ownership to improve dispute outcomes, manage team performance, and scale the function efficiently as volumes grow. The position requires collaboration with internal teams and external partners to enhance prevention, strengthen evidence, and drive process improvements.
Vio.com is a hotel price comparison and booking platform that helps travelers find better deals on accommodations worldwide. It compares real hotel prices across 100+ travel sites — including Expedia and Agoda — with no hidden fees, offering savings of up to 60% and features like price tracking, flexible payment options, and room combination tools. The platform serves a broad range of accommodation needs, from budget hotels to luxury villas, and provides 24/7 customer support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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