Remitly
The Disputes Team Manager leads and supports a high-performing team of Disputes Investigators in Manila and Managua, focusing on process improvement for chargeback and disputes workflows while enhancing employee engagement. This leadership role involves coaching team members on performance, career development, and company cultural values, while overseeing daily operations and fostering a collaborative work environment. The manager acts as a subject matter expert for customer experience and fraud detection, ensuring service standards are met and escalated issues are resolved effectively.
Headquarters
Seattle, Washington, United States
Company Size
1001-5000 employees
Founded
2011
Remitly is an online money transfer and international remittance service that enables individuals and businesses to send money to 175+ countries quickly and securely. The platform offers competitive exchange rates, low fees, and multiple payment options including bank account, debit card, and credit card. Remitly also provides business payment solutions for paying global contractors, vendors, and partners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Remitly.
Remitly didn’t post a salary, so this is our estimate from similar listings.