Senior Disputes Operations Associate

The Senior Disputes Operations Associate at Acorns leads the resolution of complex transaction disputes, acting as a subject matter expert in fraud mitigation and regulatory compliance. Responsibilities include analyzing data to identify fraud trends, managing chargeback processes, and collaborating with cross-functional teams to improve workflows. The role also involves providing guidance on regulatory updates and maintaining standard operating procedures within the Banking Operations team. Candidates should have a minimum of 2 years’ experience in disputes and banking operations, preferably in a FinTech environment.