DVP of Operations
TaskUs(1 month ago)
About this role
The Division Vice President (DVP) of Operations at TaskUs is a senior leader responsible for shaping and executing operational strategy across multiple BPO sites to ensure efficiency, quality, and client satisfaction. The role focuses on aligning operations with business objectives, driving continuous improvement, and leading cross-functional teams to meet KPIs and SLAs.
Required Skills
- Operational Strategy
- Performance Management
- Quality Assurance
- Client Engagement
- Team Leadership
- Process Optimization
- Budget Management
- Risk Management
- Analytics
- Workforce Planning
Qualifications
- Bachelor's Degree in Business or Related Field
- MBA Preferred
About TaskUs
taskus.comTaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.
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