ED, CRM Product Owner, Customer Engagement (CE)
Jack and Jen Child Care Center(21 days ago)
About this role
The Executive Director, CRM Product Owner at Novartis leads the strategy, development, and implementation of CRM capabilities, focusing on transforming customer interactions through technology, analytics, and user experience enhancements. The role involves collaborating with business and IT leadership to build a customer-centric CRM ecosystem and driving innovation within the pharmaceutical and healthcare sectors.
Required Skills
- CRM
- AI
- Data Platforms
- Salesforce
- Veeva
- Product Management
- Digital Transformation
- Strategic Planning
- Team Leadership
- Stakeholder Management
About Jack and Jen Child Care Center
diversityemployment.comDiversity Employment is a free job board that connects jobseekers with diverse and inclusive, equal‑opportunity employers. The site aggregates searchable job listings and employer information to help underrepresented candidates find career opportunities and help employers reach diverse talent. Focused on promoting workplace inclusion, it positions itself as a go‑to resource for candidates and organizations seeking equitable hiring. The platform also maintains an active social presence to share opportunities and resources with its community.
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