EDM 2nd Line Technical Product Support Officer
S&P Global(11 days ago)
About this role
The EDM 2nd Line Technical Product Support Officer is part of a global team providing support for on-premise and hosted clients of a data management platform used by financial and other institutions. The role involves investigating, analyzing, and resolving customer issues, and supporting the environment to ensure smooth operation and client satisfaction.
Required Skills
- SQL
- MS SQL Server
- Oracle
- Active Directory
- XML
- AWS
- Customer Support
- Troubleshooting
- Communication
- Problem Solving
About S&P Global
spglobal.comWe provide Essential Intelligence: a combination of the right data, connected technologies and experts to enable our customers to make decisions with conviction.
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