Customer.io
The Email Deliverability Specialist at Customer.io helps customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through the evolving email ecosystem. This role involves partnering with Customer Success, Technical Support, and Engineering to resolve complex technical cases and improve deliverability processes. The specialist also equips teams with knowledge through coaching, documentation, and training to ensure scalable support.
Headquarters
Portland, Oregon, United States
Company Size
201-500 employees
Founded
2012
Customer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Customer.io.
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