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Embedded Banking Support Technical Lead at KeyBank - ApplyBlast

Embedded Banking Support Technical Lead

KeyBank

20 days ago

3.6 on Glassdoor

Brooklyn, Ohio, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Embedded Banking Support Technical Lead serves as the senior technical owner for production stability, operational readiness, and continuous improvement across embedded banking capabilities, including APIs, payment integrations, and ERP connectivity. This role leads complex incident response, problem management, and technical support practices while partnering with engineering, product, operations, and fintech partners. The position requires deep application and integration expertise combined with calm operational leadership to restore service quickly and reduce repeat incidents.

Responsibilities

Lead production support and incident response for embedded banking capabilities
Drive root cause analysis and problem management to reduce recurring issues
Define operational readiness criteria and improve observability across integrations

Skills

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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