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EMEA Senior Application Engineer at Rockwell Automation - ApplyBlast

EMEA Senior Application Engineer

Rockwell Automation

3 months ago

3.7 on Glassdoor

Flemish Region, Belgium

Hybrid

Full Time

Senior

0 applicants

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About this role

A member of the Issue to Resolution Team at Rockwell Automation provides technical post-sales expertise to support customer retention and drive sales within the EMEA region. The role involves resolving complex customer escalations, traveling to client facilities for on-site troubleshooting, and collaborating with cross-functional teams including technical architects and product management. Candidates must possess strong engineering skills, fluency in English, and the ability to lead investigations to quick resolutions.

Responsibilities

Drive technical escalations to resolution while maintaining high communication standards
Travel to customer facilities to reproduce and resolve complex issues firsthand
Collaborate with technical architects and product management to create virtual teams
Document knowledge capture and success stories to ensure process efficiency
Conduct presentations of technical information to internal teams and customers

Skills

Qualifications

Degree level educationFluent English (Written and Spoken)

About Rockwell Automation

rockwellautomation.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1903

View Profile

We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.