Customer Success Manager DACH - Enterprise

Atlan(3 months ago)

RemoteFull TimeManager$140,852 - $184,247 (estimated)Customer Experience

About this role

The Customer Success Manager (DACH - Enterprise) at Atlan is responsible for guiding Fortune 500 companies and innovative startups towards data-driven success by serving as a trusted advisor in Active Metadata Management. This role involves building strong relationships with key stakeholders, driving high customer adoption and satisfaction through effective onboarding and ongoing support, and delivering measurable ROI for clients. Additionally, the manager will leverage technical expertise in data governance and collaboration tools to influence Atlan’s solutions and support the evolution of the global data community. Fluency in German and English is required.

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Required Skills

Customer Success
Trusted Advisor
Relationship Management
Data Governance
Metadata Management
Technical Knowledge
Strategic Thinking
Client Consulting
Onboarding
User Satisfaction

+7 more

Qualifications

Fluent in written and spoken German and English

About Atlan

atlan.com

Atlan is a leading active metadata platform designed to empower modern data teams. It facilitates the discovery, understanding, and collaboration on data assets by unifying data, AI governance, and metadata management, allowing organizations to efficiently manage their data landscape. The platform features capabilities for data discovery, automated lineage tracking, and supports a wide array of integrations to streamline workflows across data environments. Atlan serves industry leaders globally, focusing on unlocking the full value of data and AI through enterprise-grade solutions.