Employee Service (ES) Specialist - Customer Success
Zendesk(1 month ago)
About this role
The Employee Service (ES) Specialist at Zendesk plays a pivotal role in helping customers maximize the value and adoption of Zendesk’s Employee Service solutions. This position involves close collaboration with various teams and focuses on driving internal service experiences, optimizing workflows, and acting as a trusted advisor for customers.
Required Skills
- Customer Success
- ITSM
- Workflow Optimization
- Advisory Skills
Qualifications
- 7+ Years Experience in Customer Success
- Bachelor’s Degree Preferred
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
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