Customer Success Manager
Redis(11 days ago)
About this role
A Customer Success Manager at Redis is part of the Customer Success team responsible for managing and growing relationships with high-value enterprise customers of Redis’s platform. The role focuses on driving product adoption, acting as a trusted advisor, and ensuring customers derive long-term value from Redis’s database and caching solutions.
Required Skills
- Customer Success
- Onboarding
- Project Management
- Account Strategy
- Churn Mitigation
- Relationship Building
- Presentation Skills
- Time Management
- Technical Aptitude
- NoSQL
Qualifications
- Bachelor Degree
About Redis
redis.ioRedis is a real-time data platform built on the high-performance, in‑memory Redis database that developers use to build blazing-fast apps. It includes open‑source Redis plus commercial offerings like Redis Enterprise and Redis Cloud, delivering caching, persistent key‑value storage, streams, pub/sub, search, JSON, graph and module extensions. The platform emphasizes low latency and high throughput with features for clustering, persistence, high availability and seamless scaling across cloud and on‑prem deployments. Enterprises and developers choose Redis for real‑time workloads, session stores, caching, leaderboards, analytics and other latency‑sensitive services.