End User Support Technician (Tier 1)

Invivyd(5 days ago)

HybridFull TimeJunior$78,721 - $104,284 (estimated)Information Technology

About this role

Invivyd is a biotechnology company developing monoclonal antibody therapeutics. The End User Support Technician is a hybrid, New Haven, CT–based role (in-person Monday–Thursday, remote Friday) supporting the company’s employees and executives and working closely with onsite lab locations. The position is suited for a customer-focused candidate who will grow into broader IT responsibilities over time.

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Required Skills

Helpdesk Support
Ticketing Systems
Windows Support
MacOS Support
Device Imaging
Hardware Troubleshooting
Microsoft 365
Azure AD
Intune
JAMF

+2 more

Qualifications

Bachelor's Degree
CompTIA A+
Network+

About Invivyd

invivyd.com

Invivyd is a biotechnology company focused on developing antibody-based therapies to address evolving viral threats. Its mission is to rapidly and continually deliver antibody treatments that keep pace with viral evolution using platform-driven discovery, optimization, and deployment. Invivyd builds a responsive pipeline and manufacturing approach to enable fast updates and distribution as new variants emerge. The company positions its work to strengthen public-health preparedness by providing adaptable therapeutic options.