Engineering Manager, Ambassador Routing

Airbnb

2 months ago

4.1 on Glassdoor

Remote

Full Time

Manager

1 applicant

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About this role

Airbnb is hiring an Engineering Manager for the Ambassador Routing team to lead development of routing and service experiences that connect guest and host requests to the right expertise. The role focuses on shaping technical strategy and team growth to scale routing, decisioning, and differentiated service pathways across Airbnb’s global platform. This position is remote-eligible and centers on driving customer experience improvements through technical leadership and cross-functional partnership.

Skills

Qualifications

BS in Computer ScienceMS in Computer Science

About Airbnb

airbnb.com

Airbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.