English and Romanian Speaking Support Associate

Wolt - English(22 days ago)

RemoteFull TimeJunior$43,266 - $58,461 (estimated)Customer Support

About this role

A Support Associate at Wolt is a front-line team member in the Romanian Support team within the Shared Service Center, providing assistance to customers, courier partners, and merchants across multiple countries. The full-time role focuses on ensuring positive customer experiences, timely issue resolution, and maintaining operational standards. The position is entry-level friendly and is offered as a fully remote role with additional employee benefits.

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Required Skills

Customer Support
Chat Support
Phone Support
Escalation Management
Feedback Review
Operations Management
Performance Monitoring
Quality Assurance
Platform Management
Multitasking

+7 more

Qualifications

High School Diploma
C1 Romanian
C1 English

About Wolt - English

wolt.com

Wolt is a Finnish‑founded on‑demand delivery platform that connects customers with local restaurants, grocery stores and retailers, promising fast deliveries (typically around 30 minutes) via its mobile app. It operates across many countries—primarily in Europe and nearby markets—running a logistics network of couriers and merchant partnerships to handle ordering, payment and last‑mile delivery. Known for a user‑friendly app and wide local selection, Wolt joined the DoorDash family after acquisition while continuing to focus on local convenience and merchant support.