Merchant Services Specialist
Wolt
About this role
The Merchant Services Specialist at Wolt partners with the Merchant Services Team Lead to own and deliver high-impact initiatives that improve merchant support and operational excellence. The role collaborates closely with internal teams and merchants to shape how Wolt empowers partners, improves satisfaction, and streamlines operations. It focuses on translating priorities into structured plans and driving measurable outcomes across the Merchant Services function.
Skills
About Wolt
wolt.comWolt is a Finnish‑founded on‑demand delivery platform that connects customers with local restaurants, grocery stores and retailers, promising fast deliveries (typically around 30 minutes) via its mobile app. It operates across many countries—primarily in Europe and nearby markets—running a logistics network of couriers and merchant partnerships to handle ordering, payment and last‑mile delivery. Known for a user‑friendly app and wide local selection, Wolt joined the DoorDash family after acquisition while continuing to focus on local convenience and merchant support.
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About Wolt
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$71k – $95k
per year