L1 Technical Support Agent, Spanish speaking (full-time)
Instructure(20 days ago)
About this role
Instructure is hiring a Technical Support professional to help end users and administrators of Canvas, its learning management system. The role centers on assisting customers through issue resolution and coordinating escalations when needed. It is based in Budapest with a remote-friendly culture and requires working US business hours.
Required Skills
- Technical Support
- Troubleshooting
- Ticketing Systems
- Customer Service
- Live Chat Support
- Phone Support
- Email Support
- Issue Escalation
- Bug Replication
- Documentation
+3 more
About Instructure
instructure.comInstructure is a leading educational technology company that builds cloud-based learning platforms for K–12 schools, higher education institutions, and enterprises. Its flagship offerings include Canvas (a widely used LMS) and products such as Bridge, Impact, and Mastery that support course delivery, employee learning, analytics, and competency-based outcomes. Institutions choose Instructure for scalable, integration-friendly solutions that focus on improving teaching, training, and measurable learning outcomes from a Salt Lake City–based team.
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