Hatch

Enterprise Account Manager

Hatch

2 months ago
New York City, NY
Hybrid
Full Time
Senior
3 applicants
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Hatch
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About this role

A Senior Enterprise Account Manager at Wix partners with complex, large enterprise customers to facilitate onboarding, integration, and long-term success across multiple brands. The role involves managing technical implementations, coordinating cross-functional teams, and maintaining executive relationships to drive customer value.

Skills

Hatch

About Hatch

usehatchapp.com

Hatch is an innovative platform that employs AI-driven customer service representatives (CSRs) to engage with customers through SMS, email, and voice, significantly enhancing communication efficiency. The system allows businesses to build and deploy customized AI agents within 24 hours, improving response rates and streamlining the customer interaction process. By integrating seamlessly with existing systems, Hatch helps maximize revenue opportunities while minimizing overhead costs, making it a comprehensive solution for modern customer engagement. With proven results in increasing sales and improving customer experience, Hatch positions itself as a leader in the conversational AI space.

About Hatch

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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