Enterprise Account Manager
Hatch(1 month ago)
About this role
A Senior Enterprise Account Manager at Wix partners with complex, large enterprise customers to facilitate onboarding, integration, and long-term success across multiple brands. The role involves managing technical implementations, coordinating cross-functional teams, and maintaining executive relationships to drive customer value.
Required Skills
- Zapier
- API
- Project Management
- Automation
- Customer Success
- Integration
- Cross-Functional
- Executive Communication
- BI Tools
- SaaS
About Hatch
usehatchapp.comHatch is an innovative platform that employs AI-driven customer service representatives (CSRs) to engage with customers through SMS, email, and voice, significantly enhancing communication efficiency. The system allows businesses to build and deploy customized AI agents within 24 hours, improving response rates and streamlining the customer interaction process. By integrating seamlessly with existing systems, Hatch helps maximize revenue opportunities while minimizing overhead costs, making it a comprehensive solution for modern customer engagement. With proven results in increasing sales and improving customer experience, Hatch positions itself as a leader in the conversational AI space.
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