AI Specialist
Hatch
About this role
An AI Specialist at Hatch is responsible for end-to-end delivery and configuration of AI agents, working closely with customers to translate complex needs into effective AI solutions. The role combines hands-on agent setup, testing, and tuning with customer engagement, aiming to deliver measurable impact on customer outcomes and business KPIs.
Skills
About Hatch
usehatchapp.comHatch is an innovative platform that employs AI-driven customer service representatives (CSRs) to engage with customers through SMS, email, and voice, significantly enhancing communication efficiency. The system allows businesses to build and deploy customized AI agents within 24 hours, improving response rates and streamlining the customer interaction process. By integrating seamlessly with existing systems, Hatch helps maximize revenue opportunities while minimizing overhead costs, making it a comprehensive solution for modern customer engagement. With proven results in increasing sales and improving customer experience, Hatch positions itself as a leader in the conversational AI space.
Recent company news
IntraFishGrieg Kapital, Hatch Blue inject millions into sea lice company
1 week ago
Business WireTufin Promotes Dan Hatch to Senior Vice President of Global Sales
2 weeks ago
Atlantic HockeyRobert Morris’s Hatch tabbed as HCA Co-Goalie of the Month for December
Jan 8, 2026
PYMNTS.comYelp Purchasing AI Lead Management Platform Hatch for $300 Million
1 month ago
SiliconANGLEYelp to acquire AI lead management startup Hatch for up to $300M
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About Hatch
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Hatch.
Salary
$147k – $198k
per year