Baker Hughes

Enterprise Customer Experience Director

Baker Hughes(3 days ago)

HybridFull TimeSenior$120,000 - $160,000Growth & Experience
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About this role

The Enterprise Customer Experience Director at Baker Hughes leads the company's customer experience transformation, integrating customer insights into strategic planning and operations. This role focuses on enhancing the end-to-end customer journey through enterprise-wide initiatives, standards, and governance, to strengthen customer loyalty and business performance.

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Required Skills

  • Customer Experience
  • Strategy
  • Voice of Customer
  • Leadership
  • Transformation
  • Program Management
  • Stakeholder Management
  • Data Analysis
  • Customer Insights
  • Operational Excellence

Qualifications

  • Master's Degree
Baker Hughes

About Baker Hughes

bakerhughes.com

Baker Hughes | We take energy forward - making it safer, cleaner, and more efficient for people and the planet.

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