Enterprise Customer Success Manager-Expression of Interest

Darktrace(3 months ago)

HybridFull TimeSenior$148,064 - $196,017 (estimated)Customer Success

About this role

A Customer Success Manager at Darktrace supports named enterprise customers to ensure they derive value from Darktrace’s AI-driven cybersecurity platform. The role focuses on driving customer adoption, renewals, and expansion while collaborating with internal teams and engaging with executive stakeholders.

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Required Skills

Customer Success
Account Management
Renewals
Upselling
Presentation Skills
Communication
Time Management
Cybersecurity
Mentoring
Cross-Functional Collaboration

About Darktrace

darktrace.com

Darktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.

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