Enterprise Customer Success Manager

Samsara Talent Attraction Opportunities(28 days ago)

RemoteFull TimeSenior$125,810 - $169,167 (estimated)Customer Success

About this role

Enterprise Customer Success Manager at Samsara partners with top customers after implementation to drive adoption, customize the Samsara IoT platform, and deliver long-term business value. The role is cross-functional, collaborating with Sales, Support, Sales Engineering, and Product, and involves executive engagement, workshops, and success planning. The position requires travel to customers and supports flexible remote working within specified US locations.

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Required Skills

Customer Success
Account Management
Strategic Consulting
Problem Solving
Relationship Building
Communication
Mentoring
Workshop Facilitation
Executive Reviews
Success Planning

+5 more

Qualifications

Bachelor’s degree from a 4-year institution

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.