Enterprise Customer Success Manager
AlertMedia
About this role
The Enterprise Customer Success Manager at AlertMedia focuses on building and maintaining strategic relationships with enterprise clients to support their safety and emergency communication needs. The role involves collaborating across teams to ensure customer success, retention, and expansion, employing a consultative and partnership approach.
Skills
About AlertMedia
alertmedia.comAlertMedia is a unified risk intelligence and response platform that helps organizations detect, assess, and respond to critical events while keeping employees and stakeholders informed. The platform combines real‑time threat monitoring, multi‑channel mass notifications, two‑way communication, location‑aware employee tracking, and incident response workflows with integrations and APIs. Companies use AlertMedia to reduce operational risk, accelerate recovery, and maintain business continuity and employee safety across distributed and global operations.
Recent company news
ReutersVista Equity explores $1 billion-plus sale of AlertMedia, sources say
3 weeks ago
The Business JournalsAustin Inno - Inside AlertMedia's new HQ | NASA teams with Apptronik on humanoid robot
2 weeks ago
Inc.comThis Company Thrives by Giving Veterans a New Mission
Jun 17, 2025
Business WireAlertMedia Named to Inc.’s 2025 Best Workplaces List
Jun 18, 2025
TracxnAlertMedia - 2026 Funding Rounds & List of Investors
Jan 1, 2026
About AlertMedia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for AlertMedia.
Salary
$78k – $95k
per year