Enterprise Customer Success Manager

As an Enterprise CSM at Flexential, you will manage complex hosting and colocation relationships for new and existing customers, driving satisfaction and retention through onboarding, success planning, and executive reviews. You will collaborate cross-functionally with sales, engineering, and support teams to advise clients on technical solutions and mitigate risks across the customer lifecycle. The role requires strong time management, technical acumen in cloud and networking, and the ability to build deep relationships with decision-makers.