Payscale
The Customer Renewals Manager at Payscale is responsible for retaining clients by managing the complete renewal process and meeting specific quotas. This role involves identifying upsell opportunities, resolving cancellation requests, and collaborating with account teams to ensure timely contract renewals. Candidates must leverage CRM systems to maintain accurate records and address data discrepancies.
Headquarters
Seattle, Washington, United States
Company Size
501-1000 employees
Founded
2002
Payscale is the compensation intelligence platform for organizations, combining market data, benchmarking, and workflow tools to support enterprise pay decisions. It unites data, analytics, and AI-powered insights to help HR, finance, and leadership design competitive pay structures, run merit cycles, and ensure pay equity across the workforce. Through solutions like market data benchmarking, end-to-end pay planning, and HRIS integrations, Payscale enables defensible, data-driven compensation decisions at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Payscale.
7% below the average for this role