Enterprise Service Desk (ESD) Lead (Government)
AT&T(3 months ago)
About this role
An Enterprise Service Desk Lead at AT&T Global Public Sector supporting the Marine Corps Recruiting Command headquarters at Quantico, VA. This on-site role is part of AT&T’s federal services delivery, focused on sustaining mission-ready IT capabilities for MCRC’s global recruiting operations while aligning with DoD and USMC standards.
Required Skills
- Service Desk
- Technical Support
- BMC Remedy
- Windows
- Networking
- Email Systems
- Printer Support
- SLA Management
- Team Leadership
- Reporting
+2 more
Qualifications
- Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or related discipline
- Secret Clearance
- CompTIA Security+
- CND (Certified Network Defender)
- GFACT (GIAC Fundamentals Certification)
- GSEC (GIAC Security Essentials Certification)
About AT&T
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