Help Desk Technician
Agile Defense(2 days ago)
About this role
A Help Desk Technician at Agile Defense provides 24/7 technical support to the Air Force systems, assisting users with troubleshooting and resolving technical issues. The role involves documentation, customer service, and maintaining knowledge of relevant technologies, supporting critical national security operations.
Required Skills
- Customer Service
- Troubleshooting
- Network Support
- Hardware Support
- Software Support
- Help Desk
- Incident Management
- Remedy
About Agile Defense
agiledefense.comAgile Defense is a mission-focused technology and defense company that develops advanced, tailored capabilities for critical national security and civilian missions. The firm emphasizes rapid, agile delivery of software and systems engineering solutions—leveraging cloud, cyber, data, and AI approaches—to accelerate mission outcomes. It partners with government and agency customers to solve complex operational problems through continuous innovation and close operational integration. Branded "Always Evolving," Agile Defense positions itself as a responsive, technology-driven partner for scalable, secure solutions.
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